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Tableau filter doesn't work for few field values

I have a sheet which displays the overall SUM(Sales) as text and I have a filter on customer.

Issue:

  • The filter works fine for some of the customers but it doesn't work for some.

Other Observations:

  • If I select multiple customers including the ones for which the filter works, it shows the sum accurately.
  • If I list data as customer vs SUM(sales), all values are displayed accurately.

I'm new to tableau and I don't understand why the filter works for few customers but not for others.


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